We accept secure online payments through Razorpay. All transactions are encrypted and processed in real-time to ensure your safety and data privacy.
2. Shipping
Orders are processed and dispatched within 1 to 3 business days.
Delivery time is 7 to 10 working days from the date of dispatch.
We currently ship products across India. [Modify if international shipping is available.]
3. Return & Refund Policy
We do not offer return pickup services.
Customers are required to send the product via courier to our return address at their own cost.
A refund will be initiated only after we receive and inspect the returned item.
Once approved, the refund will be credited back to your original payment method within 5 to 7 working days.
Shipping charges are non-refundable.
📦 Return Address:
[Insert Full Return Address with PIN Code and Contact Number]
4. Return Eligibility Conditions
Products must be returned in original, unused condition with all packaging, tags, and accessories intact.
Returns are only accepted for:
Damaged items received
Incorrect product delivered
Manufacturing defects
Returns are not accepted for:
Items damaged due to customer mishandling
Used or worn products (e.g., worn bracelets, opened pooja items)
Custom or personalized items
Natural variations in gemstones or handcrafted items
⚠️ Disclaimer
All our spiritual and vastu products, including bracelets and pooja samagri, are intended to aid spiritual practices and are not medical or scientific remedies.
Product effectiveness is based on traditional beliefs and varies from person to person.
Natural materials like gemstones may vary in color, size, and texture.
AstroRattan reserves the right to change, update, or modify this policy without prior notice. Customers are advised to review the policy before making a purchase.
